All the items purchased from www.craft-gallery.com will be shipped within 5 days of purchase. As soon as you place the orders, we start processing it. The shipping charges are free for delivery within India, any product which need to be delivered outside India then additional shipping charges need to be paid which can be discuss through email or phone or whatsapp. As soon as the order is shipped, a communication mail will be send to you containing the delivery details. In rare cases, delays might occur due to high demand of ordered items. However, we always try our level best to ensure delivery within the number of days we have committed above. In case, the ordered item(s) do(es) not reach the customer within 30 days, we will offer a full refund. We try our best to satisfy you but by any reason you need to return the product then you can send it to our address through any local courier just by paying little amount to them .Refund will only be initiated if return is done within 24 hours of delivery. In case, the package is returned to us after attempted delivery, because of a wrong shipping address provided by the customer at the time of placing order, we can reship your order , only after receiving an email and correct address from you, in that case additional shipping charges may apply depending on the circumstances.
If you encounter any information in our site or over the phone, that is inaccurate, please inform us at firstname.lastname@example.org. If you have any queries regarding above mentioned points, please feel free to reach us via our whats-app number +91-7004104620 or via email@example.com.